1. Service Overview
We provide appointment-based, in-person calligraphy lessons at an agreed location. Each service is delivered according to the lesson description, appointment details and booking conditions confirmed with the customer.
As these are in-person services, delivery takes place through the scheduled teaching session rather than the shipment of physical goods.
2. Booking and Confirmation
Customers may select a lesson from the website and submit a booking request with their preferred appointment date, contact details and proposed teaching location.
After receiving the request, we review the submitted details and appointment availability. A booking is confirmed only after written confirmation has been issued.
If the requested date or location is unavailable, we may discuss an alternative arrangement with the customer.
3. Deposit and Payment Arrangements
All prices displayed on this website represent booking deposits only, unless the relevant service listing expressly states otherwise.
The deposit is credited towards the total lesson price. Before the booking is finalised, customers will be informed of the full lesson price, the deposit amount, any outstanding balance and the applicable payment schedule.
Any outstanding balance must be paid according to the arrangements communicated and agreed before the lesson takes place. No undisclosed additional charges will be imposed.
4. Appointment Scheduling
Once a booking has been confirmed, the customer will receive the agreed appointment date, time, location and relevant lesson details by email or another agreed communication method.
Customers should review the confirmation carefully and notify us promptly if any information requires correction.
Any request to change an appointment is subject to availability and confirmation. Changes to the agreed location, duration or lesson requirements may require a revised arrangement.
5. Service Delivery Process
The service delivery process follows these stages:
- Select a lesson: Review the service description, lesson scope and booking conditions.
- Submit a request: Provide the requested appointment and contact details.
- Pay the deposit: Complete the required deposit payment after reviewing the disclosed pricing information.
- Receive confirmation: Wait for written confirmation of the appointment and agreed arrangements.
- Attend the lesson: The instructor meets the customer at the agreed location and provides the lesson described in the booking.
- Complete payment: Settle any outstanding balance in accordance with the agreed payment schedule.
The lesson is considered delivered when the agreed session has been provided, subject to the applicable contract and consumer rights.
6. Customer Preparation
Customers should ensure that the agreed teaching location is accessible at the scheduled time and that the booking details are accurate.
Any preparation requirements or materials relevant to a particular lesson will be stated in the service description or communicated before the appointment.
If the customer expects to be late, cannot attend or needs to change the location, they should contact us as soon as possible.
7. Delays and Missed Appointments
If an unexpected circumstance affects the scheduled session, we will contact the customer to discuss an appropriate arrangement.
If the customer is unavailable at the agreed location or fails to attend, the matter will be handled according to the booking conditions disclosed before payment and applicable law.
Any cancellation charge or amount retained must have a lawful basis and be consistent with the relevant contractual terms. Statutory consumer rights remain unaffected.
8. Rescheduling and Service Cancellation
Customers may request rescheduling or cancellation by emailing calligra@inklessonly.com and providing their booking reference and appointment details.
Requests are handled in accordance with the applicable booking terms, Refund Policy and statutory consumer rights.
If we need to cancel a confirmed appointment, we will notify the customer and discuss an alternative appointment or an appropriate refund, as applicable.
9. Refunds and Withdrawal Rights
Refund eligibility depends on the circumstances, the agreed booking conditions and applicable law.
Where a statutory withdrawal right applies to an online service booking, it will be respected. Where a customer requests that a service begin during a statutory withdrawal period, any required express request, acknowledgement and payment for services already provided will be handled in accordance with applicable legislation.
Where a refund is due, it will be processed within the period required by law.
Please refer to our Terms of Service and Refund Policy for further details.
10. Service Enquiries
For questions about booking status, appointment arrangements, lesson details or service delivery, please contact us using the details below.
Business Name: Inklessonly
Website: www.inklessonly.com
Email: calligra@inklessonly.com
Business Address:
Telephone:
Please include your booking reference and scheduled appointment date when contacting us about an existing booking.